FARGO DTC4500e Ribbon Error

FARGO dtc4500e ribbon error printer is displaying a ribbon error. Kindly adhere to the troubleshooting procedures:

1. Check the Ribbon Installation

• Make sure the ribbon is correctly installed and seated properly in the printer.
• Ensure that the ribbon is not loose, twisted, or torn.
• If the ribbon appears damaged, replace it with a new one.

2. Verify Ribbon Compatibility

• Ensure you are using a genuine Fargo ribbon that is compatible with the DTC4500e.
• Using an incorrect or third-party ribbon may cause errors.

3. Clean the Printer Sensors

• Dust or debris on the ribbon sensors can cause errors.
• Use a lint-free cloth or an alcohol wipe to gently clean the sensors and ribbon path.
• You can also use a compressed air can to blow out any dust inside the printer.

4. Perform a Printer Reset

• Power off the printer and unplug it for a few minutes.
• Restart the printer and check if the error persists.

5. Run a Ribbon Calibration

• Open the FARGO Workbench Utility (if installed).
• Navigate to Printer Settings > Calibrate Ribbon.
• Follow the on-screen instructions to complete calibration.

6. Update Firmware & Drivers

• Visit HID Global’s official website and download the latest firmware and drivers for the FARGO ID Card printer DTC4500e.
• Install updates and restart the printer.

7. Check for Mechanical Issues

• If the printer still displays a ribbon error:
  • Remove and reinstall the ribbon.
  • Check for any obstructions in the ribbon path.
  • If available, try a different ribbon.
  • How to resolve a card jam in a dtc4500e?

8. Contact Technical Support

• For assistance with technical issues and repairing:  +92-309-786-2487