HDP6600 error 501

Core Issue:

• The primary cause of error 501 on the FARGO HDP6600 is related to the transfer film’s positioning and the printer’s ability to detect it.

Key Factors:

• Transfer Film Misalignment:
  • The transfer film may be incorrectly positioned on the spool, often due to damage during shipping or improper loading.
  • This misalignment prevents the printer’s sensors from accurately reading the film’s position.
• Sensor Dependency:
  • The HDP6600 relies on sensors to monitor the transfer film. When the film is out of place, the sensors trigger the error.

Troubleshooting Steps:

• Film Inspection:
  • Carefully examine the transfer film spool to ensure it’s centered and aligned.
  • Look for any signs of physical damage to the film.
• Sensor Attention:
  • It is possible that the film sensors need to be calibrated.
• Film Replacement:
  • If the film is damaged or cannot be properly aligned, replacement is necessary.
• Seek Expert Help:
  • If the problem persists, contact HID Global (FARGO) technical support for professional assistance.

Where to find more information:

• HID Global Website: The official website for the company will have support documents, and contact information.
• Online forums: Websites such as Reddit can provide user generated trouble shooting tips.
• AITS Support: Websites such as easy badge, provide support documents.

Summary: Error 501 on the HDP6600 is a transfer film-related issue that requires careful inspection and potential replacement of the film.